Contact
Contact Avrrio
Questions about your order, a product, or anything else? We’re here and we respond fast.
Email Us
The best way to reach us is by email. We respond to every message within one business day, Monday–Friday.
Common Questions
Where is my order?
You’ll receive a tracking email as soon as your order ships. If you haven’t received it within 3 business days of ordering, email us with your order number and we’ll look into it immediately.
I want to return something.
We have a 30-day satisfaction guarantee. Email us with your order number and reason for return and we’ll sort it out. See the full Returns & Refund Policy.
Can I change or cancel my order?
Email us as soon as possible. Coffee orders are roasted and shipped quickly — if it hasn’t shipped yet, we’ll do our best to make changes.
Do you offer wholesale or partnerships?
Yes. See the Work With Avrrio page for details on brand partnerships, creator programs, and wholesale inquiries.
My discount code isn’t working.
Make sure you’re using the right code for the right offer: AVRRIO10 is for 10% off store-wide, FOCUS15 is for 15% off when buying the Morning Focus Bundle. Email us if you’re still having trouble.